SUPPORT

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" rowspan="3" width=180 BGCOLOR="#003333" TEXT="#F7F7FF" background="0f6d4c00dduajq.png"> <bR> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="0" WIDTH="95" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 46 WIDTH="91"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="46" ALIGN="bottom" WIDTH="91" HSPACE="0" VSPACE="0"></tD> </tR> </TABLE></div> <bR> <DIV ALIGN="LEFT"></DIV> <div> <FORM action="http://www.bandwood.com/cgi-bin/ksearch/ksearch.cgi" method="get" name="search" target="TRLX_Middle"> <INPUT type="text" size=18 name="terms" value="" onFocus="select(this);"><BR> <BUTTON TYPE="submit" style="background: none; border: none; width: 8em"><font face="Tahoma" size="2" color="#FFFF00"><U>Search this Site</U></font></BUTTON> <INPUT type=hidden name="sort" value="Matches"> <INPUT type=hidden name="display" value="10"> <INPUT type=hidden name="b" value="1"> <INPUT type=hidden name="t" value="1"> <INPUT type=hidden name="d" value="1"> <INPUT type=hidden name="all" value="0"> </FORM></div> <bR> <bR> </td> <td valign="top" colspan=2 height=25 BGCOLOR="#003333" TEXT="#F7F7FF"> <div> <A HREF="index.htm" TARGET="_top" TITLE="Bandwood Pty Ltd"><U>HOME</U></A> |  <A HREF="services.htm" TARGET="_top" TITLE="SERVICES"><U>SERVICES</U></A>   |   <A HREF="products.htm" TARGET="_top" TITLE="PRODUCTS"><U>PRODUCTS</U></A>   |   <A HREF="purchase.htm" TARGET="_top" TITLE="PURCHASE"><U>PURCHASE</U></A>   |   <A HREF="downloads.htm" TARGET="_top" TITLE="DOWNLOAD"><U>DOWNLOAD</U></A>   |   <B>SUPPORT</B>   |   <A HREF="search.htm" TARGET="_top" TITLE="SEARCH"><U>SEARCH</U></A>   |   <A HREF="site_map.htm" TARGET="_top" TITLE="SITE MAP"><U>SITE MAP</U></A>   |   <A HREF="contacts.htm" TARGET="_top" TITLE="CONTACT US"><U>CONTACT US</U></A></div> <div> </div> </td> </tr><tr> <td valign="top" height=435 colspan=2 BGCOLOR="#FFFBF0" TEXT="#080000"> <div> <B>SUPPORT</B><B> </B></div> <div> The support facility is a fee based service for your purchased products.</div> <div> As a support subscriber, you will receive the following:</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">an e-mail alert every time your specific purchased product is updated,</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">access to download upgrades free of charge on your purchased product, and</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c800000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">also entitles you to a priority e-mail support service.</div> <div> To enter our support site, please enter your username and password that was provided</div> <div> when you purchased the Support option.</div> <div>  <FORM name="LOGIN" METHOD="POST" ACTION="/cgi-bin/support/login.cgi"> <div ALIGN="LEFT"> <TABLE BORDER=0 CELLPADDING=2 CELLSPACING=1 WIDTH="450"> <tR> <tD VALIGN="CENTER" HEIGHT="20" align="right"><NOBR><div><FONT SIZE=2 COLOR=#000000 FACE="Arial,Helvetica,sans-serif">Access Code: </FONT></div></NOBR></tD> <tD VALIGN=CENTER WIDTH=130><div><FONT SIZE=2 COLOR=#000000 FACE="Arial,Helvetica,sans-serif"><INPUT SIZE="15" NAME="username" type="password" tabindex=1></FONT></div></tD> <tD VALIGN=CENTER ROWSPAN=3 WIDTH="250"><div style="text-align:CENTER; "><FONT SIZE=2 COLOR=#000000 FACE="Arial,Helvetica,sans-serif"><a href="/cgi-bin/support/command.cgi?action=4" tabindex=4><font size=2 face=Tahoma> Forgot Your Access Code</font></a></FONT></div></tD> </tR> <tR> <tD VALIGN=CENTER WIDTH=130><div><FONT SIZE=2 COLOR=#000000 FACE="Arial,Helvetica,sans-serif"><INPUT SIZE="15" NAME="password" type="hidden" tabindex="2" value="BandwoodPassword"></FONT></div></tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 HEIGHT= 16 WIDTH=205><div style="text-align:CENTER; "><INPUT TYPE="SUBMIT" VALUE=" Enter " tabindex=3></div></tD> </tR> <tR> <tD VALIGN=BOTTOM COLSPAN=3 HEIGHT= 40><div style="text-align:CENTER; "><FONT face=Tahoma SIZE=1>Powered by: <i>QuickRegister</i>© Bytes Interactive 2002 <a href="mailto:cgi@bytesinteractive.com" tabindex=5>cgi@bytesinteractive.com</a></font></div></tD> </tR> </TABLE></div> </FORM> <SCRIPT LANGUAGE="JavaScript">  </SCRIPT>  __________________________________________________________________</div> <div> If you are an existing customer and have not purchased the support package (must </div> <div> be <B>within 2 months</B> of your purchase date), or have let your existing support expire </div> <div> for <B>no longer than 2 months</B> and now wish to purchase/renew then press</div> <div>                                                             <a href="http://www.bandwood.com/_Store/commerce.cgi?product=SUPPORT" target="_self"><img src="http://www.bandwood.com/_Store/html/images/buynow.jpg" width=79 height=21 border=0 alt="Go to Store"></a>  </div> <div> Note, your support will be back-dated to either the purchase date or expiry date.</div> <bR> <div> If your purchase/renewal is outside the <B>2 month</B> period and you wish to purchase, </div> <div> then please contact/email us for details.</div> <div> ___________________________________________________________________</div> <div> Bandwood Pty Ltd is a privacy conscious company and is fully committed to the protection of personal privacy. All personal information obtained and used by us has been collected in a lawful and fair manner to the best of our knowledge. Bandwood privacy practices comply with the Privacy Act 1988 and recent amendments. For privacy related enquiries, visit <A HREF="privacy.htm" TARGET="_top" TITLE="Your Privacy and Bandwood Pty Limited"><U>Your Privacy and Bandwood Pty Limited</U></A> page.</div> <div>    </div> <bR> </td> </tr><tr> <td valign="top" colspan=2 height=20 BGCOLOR="#003333" TEXT="#F7F7FF"> <div>  <table border="0" style="width: 100%; margin: 0em 0em 0em -0.5em" cellspacing="0" cellpadding="0"> <tr> <td align="left"><font color="silver" face="Tahoma" size="1">© Copyright 1999-2010 by Bandwood Pty Ltd. All rights reserved.</font></td> <td align="right"><font color="silver" face="Tahoma" size="1">Site last updated on 19-Feb-10.</font></td> </tr> </table>  </div> <bR> </td> </tr></table></body>